If you need technology assistance you may reach us at:

• Web - support.icoe.org
  Create a support ticket at support.icoe.org (using your ICOE email address and password)
• Email - support@icoe.org
  Send an email to support@icoe.org
• Phone - (760) 312-6512
  Call us​​​​ at (760) 312-6512

Technology Service Requests

• Technical Support Service Request
• Employee Onboarding Service Request
• Termination of Technology Service Request
• Email Groups and Lists Service Request
• Internet Filter Change Request Form
• Phone Service Request

Computer Quotes

If you need a quote you may reach us at:

• Web - support.icoe.org/a/catalog/request-items
  Create a Service Request ticket by selecting an option from our services catalog.
• Email - support@icoe.org
  Send an email to support@icoe.org

E-mail

• How to Setup ICOE email on iPhone, iPad, or iTouch
• How to Login to Office 365 Webmail
• Mail Messages

Office 365

• Staff Office 365 Support & FAQs
  • How to connect to your work OneDrive
  •  HHHhHSharing & Collaboration using OneDrive (Short Video) 
  • How to save OneNote Notebooks to your work OneDrive 
  • How To Share Your Outlook Calendar
  • How to Use Calendar Office 365

Security Best Practices

• Reducing Spam
• Identifying Hoaxes and Urban Legends
• End User Password Use Guidelines

Release Forms

• Release of Claims
• Liberación de Reclamaciones
• Talent Release Form

Policies

• SP 4040 - Technology Policy
• SP 4040.1 - Password Policy
• SP 4050 - Electronic Communication Policy
• SP 4060 - Technology Equipment Use
• SP 4065 - Surplus Technology Equipment & Digital Media