Delta On Line Web Access

Follow these instructions to log in to access the Delta Health Systems claims database which allows you to review all paid and pending medical claims submitted for you and your covered dependents.

First-Time Login

  • Visit the Delta Health Systems website at

  • Once  you have accessed the site, go to the link that says “Member”,  select Login “Click Here”, select “I Am A New User” Register Now button.

  • Complete Member Registration information,

  • Select and Enter a User ID and password,

  • and Click the Submit button to complete your registration.

  • Once your submitted data is verified against Delta's eligibility file records, you will be sent a e-mail confirming your registration.

Instructions for Registered Users

  • Once you have accessed the Delta Health Systems website go to the link that says, “Member”,  select Login “Click Here”, select “I Am A Returning User”.

  • Enter your User ID and Password and hit enter

  • After you have logged on, your eligibility data is displayed. 

    • You may order additional ID cards or ask a question of your eligibility coordinator by using the links at the top of the eligibility display page.

  • Claims information can be easily accessed by clicking on the C next to each Family member's name on the eligibility screen.

    • You may ask a questions about claims by clicking on the "Ask your claim processing team" link found at the top of the screen.

    • You will receive a response from your claims teach within two (2) business days.

  • To view benefit information, click on the B next to each family member's name of the eligibility screen.

Toll Free Customer Service

If you have any questions regarding the use of Delta's website, please contact the toll free customer service line at:1-866-691-2443 / Monday through Friday / from 8 am to 5 pm.