Help Documents & Forms
General | Release Forms | E-mail | Phones | Best Practices | Policies | Intranet
If you are in need of techonology assistance and are not sure what department to contact, please contact our Centralized Help Desk at support@lists.icoe.org or by phone at (760) 312-6512
General Forms & Templates
| Click to Download | Format | Updated |
|---|---|---|
| User Account Application | PDF* | 08/15/11 |
| Technical Support Request Form – Setup Support, Before/After Hours Support, Lab Use, AV Requests or Video Conference Support | May 2010 | |
| Fax Number Request Form | PDF* | Feb 2009 |
| ICEN Bulletin Board (PSA) Submission Form | PDF* | May 2009 |
| ICEN Request for Satellite Services | PDF* | May 2009 |
| ICEN Request for Video Duplication Services | PDF* | May 2009 |
| ICEN Request for Transmission | PDF* | May 2009 |
| Internet Filter Change Request Form | Feb 2009 | |
| Listserv Request Form | PDF* | Feb 2009 |
| Phone Service Request Form | PDF* | Feb 2009 |
| Termination of Technology Services Checklist | PDF* | 09/21/09 |
| *Form can be completed online and then printed | ||
Release Forms
| Click to Download | Format | Updated |
|---|---|---|
| Release of Claims | 09/21/09 | |
| Liberación de Reclamaciones | 09/21/09 | |
| Talent Release Form | Feb 2009 |
| Click to Download | Format | Updated |
|---|---|---|
| Archiving in Outlook 2003 | 09/21/09 | |
| Webmail Access (OWA) | 09/21/09 | |
| Barracuda Spam Filter End User Configuration Guide | Feb 2009 |
Phones
| Click to View | Format | Updated |
|---|---|---|
| Cisco Unified IP Phone 7940 Tutorial | Flash | 11/04/09 |
| Cisco Unified IP Phone 7960 Tutorial | Flash | 11/04/09 |
| Cisco Unified IP Phone 7961 Tutorial | Flash | 11/04/09 |
| Cisco Unified IP Phone 7970 Tutorial | Flash | 11/04/09 |
Best Practices
| Click to Download | Format | Updated |
|---|---|---|
| Reducing Spam | 09/21/09 | |
| Identifying Hoaxes and Urban Legends | 09/21/09 | |
| End User Password Use Guidelines | 09/21/09 |
Policies
| Click to Download | Format | Updated |
|---|---|---|
| SP 4040 - Technology Use Policy | 07/28/09 | |
| SP 4050 - Electronic Communication Policy |
07/28/09 | |
| SP 4060 - Technology Equipment Use |
07/28/09 | |
| SP 4065 - Surplus Technology Equipment & Digital Media |
07/28/09 |
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